Job Description

Automotive Service Manager/Customer Service Consultant

Balser's Northside Automotive is family-owned and operated and has been in business for 30 years. We have 2 full-time ASE Certified Technicians and 1 Lube tech. We are open 5 days a week, Monday-Friday, from 8 to 5. 

Duties Expected Are: 

• Open and close the business.
• Dispatch work to Techs.
• Create an estimate and call the customer to discuss repairs.
• Communicate with extended warranty companies on claims.

Requirements/Qualifications:

• Automotive technician experience, involving repairs and maintenance.
• Creating estimates after the technician's diagnostics are completed.
• Computer skills.
• Customer relations skills.
• Assist technicians with problem-solving diagnostics.
• High school diploma/GED required.
• 5+ years’ service advising experience with Technician experience preferred.
• Extensive knowledge of automotive industry and parts.
• Excellent communication and organizational skills.
• Ability to communicate equally well with mechanics, customers and senior management.
• Familiarity with R.O. Writer preferred, but not required.

Job Tags

Full time, Monday to Friday,

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