Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...customers. As a Barista you will enjoy brilliant training and benefits so that you can enjoy Three Peaches Gelato and Coffee and our lovely vegan items as much as our customers do. You will also: Craft great coffee with your passion and energy for that perfect blend Serve...
...Algo Management System (AMS), is the first end-to-end algorithmic trading solution for equities, futures, and foreign exchange that... ...Requirements For this role following are required: Expert-level knowledge of C++ and excellent software design skills Expert...
...Job Description: This is a Part-Time position. The Scale Operator is responsible for all facets of the operations of a truck weighing... .... Maintain order and housekeeping of scales and scale house. Complete daily reports, maintain logs, spreadsheets and other...
...Job Description Position Title: Teacher Salary Placement: Teacher Salary Schedule Job Summary: We are seeking a passionate and dedicated Catholic High School Teacher to join our educational community at Saint Marys High School. As a Catholic...
Job SummaryBased in Nashville, ThinkTennessee is a nonpartisan, results-oriented think tank that uses research and advocacy to help build a state where all Tennesseans are civically engaged and economically secure.We believe our state does best when voters have...