Drain Technician Job at Service Professor, Grand Rapids, MI

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  • Service Professor
  • Grand Rapids, MI

Job Description

Are you ready for a fulfilling career as a Drain Technician with West Michigan's premier HVAC & Plumbing employer? Service Professor is seeking dedicated individuals to join our esteemed team. Whether you're an experienced pro or just starting out, if you possess a "can-do" attitude and a drive to excel, we want you to thrive with us!

Position Overview:

As a Drain Technician at Service Professor, you'll be responsible for restoring flow to residential drains, providing exceptional customer service, and educating customers on drain maintenance. You'll also have the opportunity to earn a plumbing apprentice card and work towards Journeyman Licensure.

A Typical Day Looks Like:

  • Restoring flow to residential drains and providing necessary information for follow-up by a Sewer Supervisor.
  • Delivering 5-Star customer service and educating customers on drain care best practices.
  • Participating in an on-call rotation to respond to emergency calls 

What Does It Take?

  • Progressive plumbing experience
  • Minimum 6 months of drain experience
  • Valid Driver's License required
  • Clear background check, Motor Vehicle Report (MVR), and drug screen
  • Strong interpersonal skills with a focus on customer satisfaction and educating customers on all options
  • Excellent written and verbal communication skills
  • Commitment to safety in all aspects of work
  • Ability to work independently or in a team environment

Why Service Professor?

  • Top industry wage plus a competitive commission structure
  • Benefit eligible day one, including medical, vision, and dental insurance
  • 401(k) with a company match.
  • Short- and long-term disability insurance
  • Paid holidays, floating holiday, and PTO
  • Company-provided truck, tools, uniform, and tablet
  • On-The-Job Training
  • Ongoing training & development and growth opportunities
  • Bonus opportunities, company gatherings, and a positive team atmosphere

About Service Professor:

With a rich local history spanning nearly four decades, Service Professor has evolved into one of West Michigan's most trusted home service repair companies. From our humble beginnings as a small electrical company in Greenville, Michigan, we've grown to serve over 15,000 residential and commercial customers across seven counties. Our commitment to exemplary service, integrity, and transparency has earned us numerous awards and accolades, including recognition as one of West Michigan's 101 Best & Brightest Companies to Work For.

Join Our Team:

If you're seeking a company where your work is valued, where you're treated like family, and where there's ample opportunity for career growth, Service Professor is the place for you. Apply now and become part of a team dedicated to providing exceptional service and building lasting relationships with our customers.

Don't miss this opportunity to join a winning team! Apply now and start your journey with Service Professor.

EEOC statement: Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.

Job Tags

Holiday work, Full time, Temporary work, Apprenticeship, Local area,

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