Customer Service Representative Job at Third Party CS, Granada Hills, CA

eHhFb1dXZC9XT1Q5enBNdTVMcmdCSTVSREE9PQ==
  • Third Party CS
  • Granada Hills, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Holiday Inn Express & Suites — Palm Coast

Hotel Housekeeper Job at Holiday Inn Express & Suites — Palm Coast

We are seeking a Housekeeper who will primarily be responsible for ensuring the cleanliness of rooms andpublic spaces. The Housekeeper position...  ...rooms and public areas. In addition to cleaning duties, hotel housekeepers may also be responsible for shared duties, such as... 

Neighborhood Sushi

Sushi Chef Job at Neighborhood Sushi

 ...Located on Austin's vibrant South Congress Ave., Neighborhood Sushi serves Japanese-inspired dishes in a casual & beautiful setting....  ...additional benefits. We are looking to add a full time Sushi Chef to our team. Experience preferred but not required- starting on... 

Oklahoma Department of Mental Health and Substance Abuse Ser...

Forensic Officer I Job at Oklahoma Department of Mental Health and Substance Abuse Ser...

 ...Forensic Officer IJoin a team that CARES!Here at ODMHSAS, we believe in I.C.A.R.E. Integrity, Compassion, Accountability, Respect, and Excellence. Our mission is to promote healthy communities and provide the highest quality care to enhance the well-being... 

BCI Brands

Sweater Design (Intern) Job at BCI Brands

 ...Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the womens fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market... 

VIP Staffing

Assembly Line Worker Job at VIP Staffing

 ...Hiring Auto Assembly Workers for a transmission manufacturer in Cibolo, TX. Training provided. Starting pay is $18.50/hr.~ Mandatory rotating monthly shifts (shifts rotate every four weeks). ~ Shifts: 6:30 AM - 3:15 PM and then 6:30 PM - 3:15 AM. ~8-12 hour shifts...