Job Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD EcoPass 
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets 
• 100% Colorado Gaming License reimbursement after 90 days of employment 
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program 
• Career development opportunities 

Responsibilities include: 

• Provides excellent customer service to all guests, customers, and employees.
• Secures company funds; follows internal controls related to position.
• Redeems coins/tokens, cashes checks, and supplies information to guests.
• Maintains and ensures the proper routing of the department’s paperwork.
• Balances the window impress total, sell checks and chips, and coins/tokens to the main banker.
• Maintains communication with all departments, team members, and guests to ensure positive experiences.
• Maintains a high level of personal integrity and moral conduct free of questionable association.
• Provides an outlet of sales and redemption of coin and chips for internal and external guests (e.g., general cashier, main bank, fill bank and jackpot/fill window).
• Maintains a neat, safe, and organized work area.
• Adheres to regulatory, departmental, and company policies and procedures.

BRING US YOUR BEST.

• High School Diploma or equivalent required; Associate degree and/or training preferred; or equivalent combination of education and experience.
• Strong problem solving, mediation, and consulting skills.
• Strong written and verbal communication skills.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented - Previous casino Cage or cash handling experience preferred.
• Ability to read, write, speak, and understand English. - Ability to work with interruptions.
• Must have ten-key (calculator) skills. - Data entry/computer skills required.
• Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime.
• MUST be able to obtain/maintain Colorado Support Gaming license :

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment.  Follow us.

Equal Opportunity Employer

STARTING SALARY

$14.81 to $15.00 per hour plus tips

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