Administrative Medical Assistant (Client Services) - Remote Job at Get It - Healthcare, Webster, TX

d2hrdVdXUjlWZWYreFpncjRyM3FBbzFRQUE9PQ==
  • Get It - Healthcare
  • Webster, TX

Job Description

Are you a compassionate and detail-oriented individual with a passion for providing exceptional client support in a medical setting? If so, we're looking for you! We're seeking a dedicated Administrative Medical Assistant (Client Services Representative) to join our dynamic team and play a vital role in ensuring our clients receive top-notch service.

What You'll Do:

As a Full-Time Administrative Medical Assistant/Client Services Representative, you'll be the primary point of contact for our clients, providing crucial support via phone and email. Your responsibilities will include:

Client Support and Training: Providing comprehensive training and support to clients on specimen collection procedures, compliance requirements, ordering processes, and account reviews.
Communication and Coordination: Collaborating with various internal departments to ensure seamless service delivery and address client inquiries efficiently.
Administrative Excellence: Handling administrative tasks such as processing forms, updating databases, managing patient information, and maintaining an organized and compliant office environment.
Compliance and Accuracy: Ensuring all activities comply with relevant regulations and maintaining meticulous attention to detail when reviewing documentation and resolving discrepancies.
Specimen Handling Support: Supporting pre-analytical and accessioning processes by reviewing specimen information for accuracy and completeness.
Laboratory Information System (LIS) Management: Utilizing the LIS to review and process information as needed.
Supply Management: Facilitating the ordering of supplies and ensuring timely and accurate processing of requests.
Onboarding Support: Assisting with the onboarding of new marketing partners, ensuring alignment with test requirements and compliance standards.
Customer Inquiry Resolution: Answering phones, emails, and addressing customer inquiries promptly and professionally.
Quality Assurance: Reviewing clinical data for accuracy, auditing, and contacting appropriate parties as needed.
Who You Are:

You're a proactive and organized professional with a strong understanding of medical terminology and client service principles. You possess:

Medical Assistant Experience: Your background as a medical assistant enables you to quickly grasp medical terminology and understand the needs of both clients and remote laboratory collectors.
Excellent Communication Skills: You excel at communicating effectively with clients, colleagues, and external partners, both verbally and in writing.
Strong Computer Proficiency: You're proficient in Microsoft Office Suite and possess excellent general computer skills.
Attention to Detail: You have a keen eye for detail and are committed to accuracy in all aspects of your work.
Customer Service Focus: You're passionate about providing exceptional client service and building strong relationships.
Organizational Skills: You're highly organized and able to manage multiple tasks and priorities effectively.
Knowledge of Specimen Collection and Medical Necessity: You have a solid understanding of specimen collection procedures and medical necessity requirements.
Compliance Awareness: You understand the importance of adhering to regulatory requirements and accrediting agency standards.
What We Offer:

A competitive salary that recognizes and rewards your contributions.
Comprehensive benefits package, including Medical, Dental, Vision, Life Insurance, and Paid Time Off.
A supportive and forward-thinking work environment that fosters growth and development.
The opportunity to make a meaningful impact on the lives of our clients.
Join Our Team!

If you're passionate about excellence, integrity, and providing exceptional client service, we encourage you to apply! This is a fantastic opportunity to take the next step in your career and join a team that values your contributions.
Employment Type: Full-Time
Salary: $ 14.00 18.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

National Telemed Co.

Wanted: National Telemedicine Physician Specialists Job at National Telemed Co.

 ...in good standing; National ABPN Board Certification in one of the following Specialties: Primary Care General Surgery Urology Psychiatry Dermatology Rheumatology ENT Fellowship training and/or strong clinical background preferred; Minimum... 

Martin Brower

Warehouse Supervisor -Distribution Center Job at Martin Brower

 ...Shift (Must have open availability to cover PTO) Salary Range: $67,791.07 - $ 84,738.83 Position Responsibilities: The Warehouse Supervisor, in collaboration with the Warehouse Manager, ensures the receipt, coordination, and safety of goods coming through the... 

Cognizant

React Native Developer - Remote Job at Cognizant

**React Native Developer.****Roles/Responsibilities:**- An individual contributor with excellent communication skills , to drive complex stakeholders communication .- Lead the design, development, and implementation of complex React Native applications.- Architect... 

TapTalent.ai

Workstation PC Technician Job at TapTalent.ai

&##128295; We're Hiring: Workstation PC Technician! &##128295; We are looking for a skilled Workstation PC Technician to join our team in Walnut Creek. The ideal candidate will be responsible for maintaining and troubleshooting workstation PCs, ensuring optimal performance... 

First Resonance

Forward Deployed Software Engineer (San Francisco) Job at First Resonance

 ...Overview The Forward Deployed Software Engineer (FDSE) will be the ultimate problem solver, an elite member of First Resonance's "Delta" FDSE, being deployed to our customers' sites to overcome their most demanding challenges. In this role, you will be working hand-in...